Privacy Policy
Your privacy matters to us. This page explains in simple, plain language exactly what personal information we collect, how we use it, who we share it with, and what rights you have. By using our website dialerpadllp.com, you agree to this policy. If you do not agree, please do not use our website.
1. What information do we collect
We only collect information that you provide to us directly — nothing more. Here is what we may collect:
- Full Name — so we know who we are dealing with
- Billing Address — to process your payments correctly
- Phone Number — to contact you when needed
- Email Address — to send you account-related communications
- Account Name — to identify your account on our system
We use this information to process your payments, provide customer support, resolve any disputes, and verify your identity.
Please note: we may use your information for automated decision-making in some cases. See Section 6 to learn how to opt out of this.
2. Who we share your information with
We may share your personal details with the following types of companies to help us run our business:
- Customer Management Systems — to keep track of your account and interactions
- Email Marketing Vendors — to send you relevant email communications
The information shared includes your name, billing address, phone number, email address, and account name.
✓ We do NOT sell your personal information — ever.
3. How we protect your information
Keeping your data safe is very important to us. Here is what we do:
- We only collect the minimum amount of information we actually need.
- We use SSL encryption whenever your data is sent or received over the internet.
- We have clear, written internal security policies and procedures that our team follows.
4. Cookies
A cookie is a tiny piece of data that our website stores on your device through your browser. We use cookies to help the website work properly and to improve your experience.
For a full breakdown of what cookies we use and why, please visit our Cookie Policy on the website.
5. Google Analytics
We use Google Analytics to collect general information about how visitors use our website — for example, which pages are most popular or how long people stay.
If you prefer not to be tracked by Google Analytics, you can opt out here: https://tools.google.com/dlpage/gaoptout/
6. Your privacy rights
Depending on where you live, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you
- The right to correct any information we have that is wrong or outdated
- The right to withdraw your consent to how we process your data
- The right to opt out of the sale of your personal information
- The right to opt out of location tracking
- The right to opt out of profiling used for significant decisions about you
- The right to opt out of automated decision-making
- The right to lodge a complaint with a relevant privacy authority in your country
7. How to exercise your rights
To make any privacy-related request, please contact our designated privacy officer:
Name
Chris Griffith
Title
Chief Technical Officer
Phone
215-987-4500
Address
710 Springdale Drive, Exton, PA 19341, United States
Website
dialerpadllp.com
To confirm your identity, we will ask for your name and email address before processing any request. We typically respond within 30 days. If we need more time, we will let you know in writing. If we deny a request, we will explain why.
8. Children's privacy
Our website is a general-audience service and is not intended for children under 18. If we ever receive information from someone we know to be under 18, we will only use it to inform them that they are not able to use our website — and nothing else.
9. Third-party links
Our website may include links to other websites for your convenience. Please be aware that we do not control or endorse those websites, and we are not responsible for their content or their privacy practices.
We strongly recommend reviewing the privacy policy of any third-party website before sharing personal information with them.
10. Do Not Track (DNT)
"Do Not Track" is a setting in your browser that signals websites to stop tracking you. Currently, our website does not respond to Do Not Track signals. You can still manage your tracking preferences through your browser or cookie settings.
11. International data transfers
Your personal information may be transferred to and processed in the United States, even if you are visiting our website from another country. This means your data could potentially be accessible to U.S. law enforcement or government agencies.
We take appropriate steps to protect your data during any international transfer, including the use of standard contractual clauses, adequacy decisions, and additional safeguards.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new version here and update the "Last Updated" date at the top of this page.
We recommend checking this page occasionally to stay informed.
13. Questions or concerns?
If you have any questions, concerns, or feedback about this Privacy Policy, we would love to hear from you. Please email us at info@dialerpadllp.com.
We are always happy to help and will do our best to respond promptly.